Service Manager Day/Night
Application Deadline: 31 October 2025
Department: Engineering
Employment Type: Full Time
Location: Battersea Depot
Reporting To: Fleet Manager
Compensation: £55,153 / year
Description
We are looking for innovative, self-starting individuals with a passion for working in the busy and dynamic bus industry. If this is you, then why not apply to come and join us at Transport UK London Bus. We are looking to recruit Service Manager to join our Engineering teams, across our London Depot’s.
A Service Manager will liaise with the Fleet Manager, Area Planner, other Service Managers, Chargehands and workshop staff to ensure the activities of the engineering department, deliver a consistently reliable, safe, high quality and punctual service in line with specified targets, contractual obligations and commercial objectives of the company.
Key Responsibilities
- Ensure required number of Safety Inspections have been completed by staff (as per schedule)
- Manage the number of VOR vehicles
- Oversee workshop maintenance and repair tasks
- Allocate work to staff
- Ensure work is completed within a reasonable time
- Ensure quality of work is to DVSA / FTA / IRTE standard
- Oversee Chargehand Tasks (See Chargehand DILO)
- Running Shift/vehicle breakdowns
- Driver Vehicle Condition Report (VCR) Reconciliation.
- Inform Planner of - Staff sickness/absence - Vehicle movements.
Skills, Knowledge and Expertise
- Have at least an NVQ or City and Guilds level 3 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or an equivalent international qualification).
- OR at least five years’ experience repairing and maintaining public service or heavy goods vehicles which you will need to evidence.
- If you do not currently hold an IRTEC in service maintenance technician, inspection technician and advanced technician, training will be provided.
- PCV licence is desired but not essential. Don’t worry if you don’t as we would also love to teach you to drive our buses.
- Have a good standard of Maths and English.
- Be able to read and understand instructions and service manuals.
- Know how to use fleet management technical computer systems.
- Be good in a team – whether that’s working with your direct colleagues or beyond.
- Be able to meet deadlines and work flexibly when we need you to (for instance, we might ask you to work from a different depot or take a different shift).
- Be happy to take any training the service manager asks you to.
- Be able to work well using your own initiative.
Benefits
- Free travel on all TfL routes for you and a friend or family member.
- Free online and face-to-face counselling, legal advice and more through our employee assistance programme
- Our contributory pension scheme – you put in 5% of your salary each month and we’ll add 3% on top.
- Life insurance (if you sign up to the pension scheme)
- Employee benefits from shops and retailers – including Apple, Adidas, Nike, Vue, Odeon, Sainsbury’s, Asda, Morrisons and more.
